3,222 men and women participated in Community Alliance services in the 2020 program year, overcoming the challenge of their illness and other physical, mental and social barriers to chart their own unique course toward recovery. The personal strength and resiliency brought forward each and every day is demonstrated by the positive outcomes achieved.


  • 91% of participants in outpatient psychiatric treatment and counseling services reported experiencing reduced psychological stress.
  • 89% of respondents participating in the agency’s Day Rehabilitation, ACT, and Community Support services cited increased ability to deal with daily problems.
  • 97% of individuals served in peer support reported that the tools and support gained through program participation helped them achieve personal goals.
  • 87% of persons served by the agency averted the need for hospitalization throughout the year.


  • 95% of persons seen within Community Alliance’s primary care clinic were screened for high blood pressure; of those identified with hypertension and at higher risk for stroke, 65% showed improvement in diastolic and 55% in systolic blood pressure.
  • 83% of clinic participants diagnosed with high cholesterol showed improvement in HDL, LDL or triglyceride levels.
  • 57% of individuals served who were found to be diabetic or pre-diabetic showed improvement in blood glucose levels.


  • 8 out of 10 individuals without any source of income were successful in obtaining financial resources through employment, federal and state assistance programs or other resources.
  • 74% of persons participating in Residential Rehabilitation services successfully transitioned to more independent living at program discharge.
  • 7 out of 10 persons obtaining permanent supportive housing with the help of Community Alliance’s homeless services had not returned to homelessness after two years.
  • 197 friends and family members participated in both virtual and in-person family support sessions, honing their own skills and resiliency to better connect with and help their loved one.
  • 45 persons with lived experience successfully completed a State approved course curriculum offered by Community Alliance and are pursuing state certification as peer support specialists.


  • Provided 62,415 days of community housing within the agency’s residential and apartment facilities, and 35,684 meals across all programs.
  • Expanded street and shelter outreach efforts including frequenting homeless camps to provide access to mobile hand-washing stations, showers, and transport to testing, and offering assistance to address mental health needs.
  • Offered vocational and mental health assistance to those who lost their job or faced other job insecurity due to the pandemic.
  • Distributed resources to assist individuals impacted by the pandemic including more than $153,000 in housing assistance in collaboration with the Metro Area Continuum of Care for the Homeless (MACCH); electronic tablets to enable access to online services and supports; hats, coats, gloves, blankets, tents, sleeping bags, and gift cards for food and essential needs; and individual self-care and activity kits.
  • Developed on-line peer and recovery support groups for individuals unable to safely and comfortably access face-to-face service.
  • Collaborated with 13 schools and institutions of higher education to sustain educational experiences for 241 students, interns and residents in 11 areas of study.