SOAR Benefit Specialist


The SOAR Benefit Specialist is involved with outreach, completion of SSI/SSDI applications and facilitation of services for project participants who experience serious mental illness and co-occurring disorders.


The successful candidates will be responsible for obtaining needed case management services from metro-area service providers which further personal recovery, access to housing, skill development, individual responsibility, and community stability for the persons served.


Essential Responsibilities include:

  • Outreach to adults who are experiencing serious mental illness and co-occurring disorders throughout the community who are residing on the street or in temporary/transitional housing.
  • Assess individuals who have potential eligibility for SSI/SSD.   
  • Collect medical records and functional assessment information from multiple sources including family, friends, case-workers, and medical facilities in a timely manner.
  • Organize, synthesize, and prepare comprehensive succinct reports of information gathered to present to SSA/DDS personnel in a professional, persuasive manner in compliance with all regulatory expectations.
  • Educate program participants on their rights and responsibilities within the program and services they are eligible to obtain, and provide orientation to assist in participants engagement in services.
  • Develop collaborative relationships with SSA and DDS personnel to increase positive outcomes consistent with organizational policies and practices.
  • Facilitate services with representative payees, social workers, case managers, SSA, and others, e.g., housing, health care (physical and mental).
  • Transport self throughout the community to engage in outreach and direct service delivery.  
  • Accompany and transport persons in need to and from needed services and resources.
  • Provide assistance with the on-line applications with the SSA.

Qualifications include:

  • Bachelor’s Degree in Human Service or related field, or equivalent relevant experience of a professional nature.
  • Demonstrated knowledge or experience working with persons with a serious mental illness, including persons who are homeless with co-occurring mental illness and substance use disorders.
  • Demonstrated knowledge of available behavioral health, community rehabilitation, and client-level case management/resource acquisition including Social Security and other entitlement programs (SSI/SSDI).
  • Possession of a valid driver’s license, good driving record, and reliable transportation available for use in the performance of the job duties or ability to arrange for such.

If you are interested in any of the position openings listed please:


and complete an application and mail it to:
Human Resources
Community Alliance
4001 Leavenworth St.
Omaha, Nebraska 68105

Or complete an application at Community Alliance's administrative offices located at 4001 Leavenworth Street in Omaha, Nebraska.